Frequently asked questions

You can order through our website or visit our physical store. Choose your bouquet, select your delivery or pick-up time, and complete payment to confirm your order.

Yes. All orders must be fully paid before we begin arranging your bouquet.

Yes, we accept custom designs for any occasion. Full payment is required upfront for all custom orders.

Changes may be made only if the bouquet has not yet been prepared.

Yes, we allow anonymous senders.

Absolutely — you may include any message you prefer, with or without your name.

For urgent matters, please message us directly on our official Facebook page.